FrontOfficeTitan
TitanLine · AI CSR

Never miss a call. Never miss a job.

FrontOfficeTitan's AI CSR answers every call instantly and works 24/7 — set up around your services, pricing, and service area.

Talk to Us
Example call · 0:06
Caller
Listening · transcribing…
Job captured
Call flow · auto-tracked from the call above
Introduction
Caller info
Identify problem
Quote & pricing
Schedule booking
Wrap-up

24/7 Voice Coverage

FrontOfficeTitan answers every call: 4 AM emergencies, Saturday tune-up requests, holiday overflow. Callers get an answer right away. Emergencies are flagged and your on-call team is alerted. Everything else gets booked or captured as a message.

$0
Spam calls billed
24/7
Coverage
4:12 AMPipe burst — flooding bas…On-call alerted
7:30 AMAC tune-up requestBooked 2:30 PM
SaturdayAC not coolingBooked Mon 9 AM
11:58 PMGas smell from furnaceOn-call alerted
Dec 25Basement floodingOn-call alerted
Mon 8:15Routine maintenanceBooked Thu 10 AM

The End of IVR

Callers talk to FrontOfficeTitan like they'd talk to your best CSR. No 'press 1 for scheduling.' We listen, identify the issue, and book the job — all in a single natural conversation.

0
Menus
1
Conversation
Automated Phone MenuReplaced
Press 1 for Scheduling
Press 2 for Emergency
Press 3 for Existing Appointment
(512) 555-0147
Recognized
Known caller
NameMike JohnsonReturning
Address412 Oak Ridge DrOn file
Last visitAC Repair — Mar 15Completed
Upcoming visitTune-up — Oct 22Scheduled
✓ Caller recognized0 manual entry

Customer Recognition

Recognizes returning callers by their number — their name, address, last visit, and upcoming appointments. Jobs land in your calendar or CRM with zero manual entry.

0
Manual entry

Smart Leads

Automatically handles spam callers.

Emergency Alerts

Urgent calls flagged and your on-call team alerted.

Voice Design

Pick the voice your callers hear.

Call History

Every call in your dashboard — recordings, transcripts, and summaries in one place.

Every moment, handled.

See how FrontOfficeTitan can handle your inbound calls in a 30-minute live demo.

Talk to Us →
Answer
Recognize
Quote
Schedule
Confirm

Frequently Asked Questions

It sounds natural, and if a caller asks, it says it's your virtual assistant.

Yes — Google Calendar, Jobber, and Calendly, plus a built-in CRM. Bookings land in real time and returning callers are recognized.

You choose how emergencies are handled. When a caller reports one (gas leak, flooding, no heat), the AI collects the details and alerts your on-call team.

Yes. It handles many calls at once, so every caller is answered promptly even during volume spikes — seasonal demand, weather events, or marketing pushes.

Data is encrypted in transit and at rest and kept separate for each business.